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Customer Care

Customer Care

Vision are dedicated to creating homes in which people will be delighted to live, that reflect our special combination of innovative design and discerning eye for detail and ultimately exemplify the sleek sophistication of modern urban living. The exceptional quality of our product is equaled only by our high level of customer care. Together they make our developments excellent options for both homeowners and property investors.

Whether you buy or invest in one of our developments, you can be sure of a superior level of service:

  • We will give you full information on the property you are thinking of buying before you commit to buy or exchange contracts.
  • We will clearly explain all your choices and options before you exchange contracts.
  • We ensure your health and safety both during construction and after you have bought, giving you clear and verbal advice about visiting sites and using your new home and its facilities.
  • We will give you up to date information on the construction process and completion date.
  • A member of our team will take time to demonstrate all the facilities in your new home before you move in.
  • We will clearly set out our duties of care to you, and explain what you need to do to run in and maintain your new home.
  • We give all new owners a one year emergency contact service, available 24 hours a day and 365 days a year, following completion.
  • Vision has a shared desire for excellence and the drive to make your experience of buying a new home as pleasurable as possible.
  • With Vision, attention to detail, the highest standards of craftsmanship, and luxury fittings and fixtures come as standard.
  • All our new build properties come with the NHBC 10-year Buildmark warranty

Our Corporate Brochure

To get a real feel for what we have already done and our Vision for the future Click Here ยป

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